Privacy Policy

This is how we treat your data (Updated on 23/05/2018)

Responsible of Treatment

The Responsible of Treatment, in accordance with the General Data Protection Regulation (GDPR), is Ascenseurs Online, a limited liability company registered with the Bobigny RCS under number 433 871 910 and whose head office is at 47 rue de la Ferme, 93100, in Montreuil, in France.

The Data Protection Officer is Marc HARDY, as Manager of Ascenseurs Online. He is responsible for the proper processing of personal data in accordance with this Privacy Policy and applicable data protection legislation.

Contact details of the Data Protection Officer.
Marc HARDY
47 rue de la Ferme
93100 MONTREUIL, France
Tel. 33 1 43 60 88 88
Email. privacy@ascenseurs-online.com

Personal data collected

"The User" represents the legal or physical person using our services. We collect and process the User's personal data through various ways described below.

Company registration
When the User subscribe to our services, we collect information necessary for the creation and use of his account.

Here is the personal data collected:

  • Company Name
  • Business Mailing Address
  • Telephone number of the company
  • Identification email

The User can also add one or several interlocutors to contact.

Here is the personal data collected:

  • First name and last name of the contact
  • Contact post type
  • Phone number of the contact (fixed or portable)
  • Email address of the contact (email identification)
  • Password

The addition of one or more interlocutors is entirely optional by the company.

Job offer from a company
Once subscribed to our services, the User has the possibility to create a job offer.

Here is the personal data collected:

  • Business Mailing Address
  • First name and last name of the contact
  • Contact email
  • Phone number of the contact (fixed or portable)

Quotation request from the User
Thanks to a quote request form, the User has the possibility to make a quotation request sent to the selected companies.

Here is the personal data collected:

  • User's socio-professional category
  • Postal address of the User
  • Budget for the realization of a project
  • First name and last name of the user
  • Phone number of the User
  • User's Email

Quotation request to a company
Thanks to a quote request form, the User has the possibility to directly request a quotation from the product page of a company.

Here is the personal data collected:

  • First name and last name of the user
  • Phone number of the User
  • User's Email
  • Message from the user

Contact request to a company
Through a contact form, the User has the opportunity to communicate directly with a company.

Here is the personal data collected:

  • First name and last name of the user
  • Phone number of the User
  • User's Email
  • Message from the user

Contact Request to Elevators Online
Thanks to a contact form, the User has the possibility to communicate directly with Elevators Online.

Here is the personal data collected:

  • First name and last name of the user
  • Phone number of the User
  • User's Email
  • Message from the user

Use of this personal data

We are first and foremost a web platform that connects two parties, whether two companies, or an individual and a company.

The use we make of these data falls under four axes defined below.

Using Elevators Online
To access the various services of Elevators Online, the User must create an account and identify himself.

Improving Elevators Online
We are in perpetual evolution, thanks to the information collected in the contact forms, we ensure the good functioning of the portal.

Communication & Marketing
If the User accepts, we have the possibility to send him information related to the Lift profession or the improvement of our services.

Connecting Users
The information added by companies allows Users to contact them directly.

Sharing personal data

In some cases, Elevators Online may be required to transmit personal data to third parties.

If the law requires us.
If Elevators Online is the subject of a merger or a sale of all or part of its assets.

Under no circumstances does Elevators Online resell its personal data to third parties.

Flow of personal data

Elevators Online is an international portal with many companies from all around the world. We collect the same data for the use of our services by these companies.

Here is the list of countries where our companies are coming from: Albania, Algeria, Germany, Angola, Argentina, Austria, Belgium, Benin, Bolivia, Bosnia and Herzegovina, Brazil, Bulgaria, Burkina Faso, Cameroon, Canada, China, Coast Ivory Coast, Croatia, Cuba, Denmark, United Arab Emirates, Spain, United States, Finland, France, Gambia, Greece, Guinea, Hong Kong, Hungary, India, Israel, Italy, Kiribati, Lebanon, Lithuania, Luxembourg, Madagascar, Mali, Malta, Morocco, Mauritius, Mexico, Monaco, Niger, New Zealand, Netherlands, Poland, French-Polynesia, Portugal, Qatar, Central African Republic, Republic of Korea, Republic of Moldova, Czech Republic, Kingdom United States, Rwanda, Senegal, Singapore, Slovenia, Sweden, Switzerland, Taiwan, Chad, Togo, Tunisia, Turkey and Ukraine.

Retention of personal data

The personal data of the User are only kept for the duration of its use to our services.

Rights to User Confidentiality

In accordance with the Data Protection Act and the General European Data Protection Regulation 2016/679 (GDPR), the User may access his personal data, such as we hold them.
The User may access, modify, update, change or delete personal data at any time.

The User may oppose certain treatments, for example the use of the email address for marketing purposes (newsletter). Within the limit defined by the General Data Protection Regulation, the User may also restrict the processing of his data.

The User has a right of data portability. That is, he can request to receive his personal data in a structured and easily readable form.

The User may correct, delete and manipulate his personal data from his user account, or contact Elevators Online with the contact form available.

If the User is not satisfied with the way we manage his data, he has the right to file a complaint with the authority of his country whose role is to protect the data.

In France, it is the CNIL. You will find the detailed coordinates of the CNIL by following this link.

Contact us

Visit our contact page: if you have any questions.

You can directly contact the Data Protection Officer by email at privacy@ascenseurs-online.com or by mail at: ASCENSEURS ONLINE, Attention: Data Protection Officer, 47 rue de la Ferme, 93100 MONTREUIL, FRANCE.

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